Implementing the Program, Communication, Education
The organization has developed a detailed plan for the implementation of a client handling program, determined the priority area for the program pilot, and addressed the various needs of the area(s) where the program will first be implemented.
Upon completion of the program needs assessment and development of policies, procedures, and training and education material, an implementation strategy is required.
The following are steps for the implementation of a pilot program:
Summarize and rank department injury rates and costs
Choose pilot area(s)
Conduct and summarize unit/department needs
Address the needs of the unit/department
Confirm readiness for training and prepare for education/training