New & Vulnerable Workers

Who are vulnerable workers?


Vulnerable workers are those workers who have greater exposure than most to injury and illness due to their lack of experience, reluctance to ask questions, communication barriers and type of work.


The term vulnerable worker does not just apply to one group. Some workers are more vulnerable to workplace injury, either due to language barriers or because they are new or young workers. There are many kinds of vulnerable workers, including those who:


  • Recently moved to Ontario from another province/country
  • Just started their first job
  • Just returned to work after a long absence
  • Do not have appropriate documentation and/or who are refugees
  • Do not have adequate English language skills


Young Workers


Young workers aged 15-24 are three times more likely to be injured on the job than more experienced workers. Young workers are particularly vulnerable to workplace injuries and illnesses as they are typically involved in seasonal, contract, part-time or casual work, and often change jobs frequently. This, combined with a lack of experience and reluctance to ask questions, puts young workers at a greater risk as they may lack the ability or the resources to understand their rights and responsibilities at work.

What does the law say?


When it comes to vulnerable workers, sections 25 and 27 of Ontario’s Occupational Health & Safety Act (OHSA) outline the roles and responsibilities for Ontario employers and supervisors. These include:


  • Ensuring workers have the proper equipment, materials and protective devices
  • Ensuring that these equipment, materials and protective devices are properly maintained
  • Informing workers of any potential or actual dangers in the workplace
  • Informing, instructing and supervising workers to protect their health and safety
  • Hiring competent supervisors
  • Assisting and cooperating with joint health and safety committees (JHSC) or worker representatives
  • Taking every reasonable precaution to ensure the protection of a worker
  • Ensuring that workers comply with the OHSA


However, health and safety isn’t all up to the employer. Workers have rights and responsibilities under OHSA as well. These include:


  • The right to know about hazards in the workplace
  • The right to know how to prevent any injuries that result from these hazards
  • The right to participate in health and safety activities in the workplace
  • The right to refuse dangerous and unsafe work
  • The responsibility to use machinery and equipment in the way in which they are trained
  • The responsibility to report hazards to a supervisor or employer
  • The responsibility to use or wear personal protective equipment (P.P.E.)

What can you do?


  • Establish procedures and measures of success for workplace health and safety
  • Ensure equipment and P.P.E. is provided and properly maintained
  • Ensure that all hazards, illnesses and injuries are reported immediately
  • Identify hazards in the workplace and provide training/instruction on how to handle them
  • Provide proper and ongoing training
  • Respond promptly to all health and safety concerns


Health and safety is an investment. Firms that make health and safety a priority can benefit in many ways. The business justification includes:


  • Compliance with the law
  • Improvement in the bottom line & reduction in costs
  • Business interruption protection
  • Improvement in employee relations & employee morale
  • Improvement in reliability & productivity
  • Public trust


Help vulnerable workers get to and from work safely by ensuring they understand their workplace rights and by developing a strong orientation program. PSHSA offers a variety of training and resources to help employees and employers during orientation.

Fast Facts: New & Young Worker Orientation
Promote employer awareness of how to give young workers a safe start in the workplace.
New Worker Health & Safety Checklist
This checklist outlines common workplace health & safety hazards and control measures that employers should have.
7 Step Assessment to New & Young Worker Placement
This document outlines the 7 steps to follow to ensure a safe placement for your co-op student.
Find Your Consultant
For questions regarding training, products or specialized services, contact a PSHSA consultant near you.
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On-Demand Training. Anytime, Anywhere.
PSHSA offers more than 100 different training courses on a full range of topics, including health and safety certification.