Resources to improve the resilience of individuals, work teams and organizations.

About Resilience


Resilience is often defined as the process of coping with, adapting to and overcoming adversity, obstacles or significant sources of stress. This may include family and relationship troubles, health issues or work and financial strain. While people often refer to resilience as “bouncing back” from difficult experiences, being resilient is not as simple as being down one moment and up the next – it’s more like running a marathon with hurdles to jump through.


There is no clear roadmap and we are all affected differently by life’s challenges, but it is our resilience that guides us to a more balanced life, enabling us to survive and thrive.


Research suggests that resilience involves a combination of activating internal qualities and accessing external resources to positively deal with stress, setbacks and work through problems. Put simply, resilient people draw from both their strengths and support systems to face challenges. In this sense, resilience is more than just mental toughness and perseverance. Resilience isn’t a single skill or trait that one either possesses or doesn’t, it involves a variety of skills, behaviours and actions that anyone can learn and strengthen.


Discover more about building your personal capacity for resilience by exploring ResilientME, a free self-guided microlearning program designed to help strengthen resiliency through the use of strategies and tools in 6 areas: mental fitness, physical fitness, nutrition, financial fitness, sleep and social connections.

Fostering Resilience in the Workplace


The workplace is an important support system and resource to help workers build and strengthen resiliency. There are many ways leaders and the work community can foster qualities for resilience. PSHSA offers training programs to help you build on these practices, improve employees’ capacity for resilience and promote positive mental health in the workplace.

istock 1097324074



Organizational leaders should highlight the importance of supporting mental wellbeing and demonstrate their commitment to identifying and addressing work-related stressors.



Offer workers various resources to foster qualities for resilience and support mental health and wellbeing inside and outside of the workplace, enabling employees to thrive even when there are unusually high levels of stress.

istock 1216431174

istock 668218790



Ensure employees know what resources are available and how to access them and provide support with navigating and negotiating the resources. Consider what information employees may need at various times and ensure this is provided.



Implement programs and practices across the organization that support individual and organizational resilience and look for ways to improve the work environment and reduce stressors.

group discussing in meeting

R2 for Leaders: Building Resilient Organizations
Understand what resilience is and how qualities for resilience can be used to build a resilient organization.
Mental Health Stay at Work & Return to Work for Healthcare
Learn how to support healthy, safe and successful Stay at Work and Return to Work for healthcare workers struggling with a mental illness or injury.
Mental Health Stay at Work & Return to Work for First Responders
Learn how to support healthy, safe and successful Stay at Work and Return to Work for first responders struggling with a mental illness or injury.

Occupational Stress Injury Resiliency (OSIR) Index


In 2020, 620 individuals in Canada completed the Occupational Stress Injury Resiliency (OSIR) Index screening tool. Developed by Public Services Health and Safety Association (PSHSA) in partnership with The Conference Board of Canada, this is a non-diagnostic screening tool for assessing occupational stress injury risks among first responders and front-line health care workers in Canada. The tool predicted important outcomes for mental health, physical health, and the workplace.



Interested in piloting the OSIR Index at your workplace?


We’re looking for organizations to pilot the new tool. Submit your contact details for more information.

Mental Health
Learn about prevention strategies and available resources for managing psychological health & safety in the workplace.
Find Your Consultant
For questions regarding training, products or specialized services, contact a PSHSA consultant near you.
On-Demand Training. Anytime, Anywhere.
PSHSA offers more than 100 different training courses on a full range of topics, including health and safety certification.